7 Key Steps to Engaging Your Staff
August 8, 2017
Managers everywhere are facing the challenge of having teams of disengaged employees. How big is the challenge? According to Gallup, only 32.7% of employees are engaged at work across all industries. That’s the number that should worry us the most. It’s why our economy is the way that it is, why good jobs are hard to find, and why it’s hard to find—and keep—good people at work. A dismal 32.7% is the national average of our engagement at our work. And it’s not just the “front-liners,” it’s also managers and executives. I’ll be posting more about this in the future. But for now, what can we do to re-engage everyone?
1. Listen to your staff.
2. Find out the top problems that negatively impact their work, as well as the solutions they recommend.
3. Advocate their problems with other managers and executives to get whatever aid is needed.
4. Fix the problem you identified together.
5. Update the processes associated with the original problem.
6. Train employees on the updated processes, and praise those who perform well.
7. Repeat every month with a new set of challenges.
Once employees see their managers doing this, their engagement skyrockets! Why? Because they can see that their immediate supervisor cares about their ability to be productive and knows how to remove obstacles.