Blog

Dec
10

Sitting the Right People on the Bus

December 10, 2018 Almost every executive we have worked with in the last 10-12 years has been familiar with Jim Collin’s formula to building a great team: get the right people on the bus and make sure everyone is sitting in the right seats. This means hire the right people (“on the bus”) and have [...]
By Jennifer Radau | Executive Excellence
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Dec
03

Build Leadership with Good Communication

December 3, 2018 There are 2 things that executives, unfortunately, do as part of their communication style that creates confusion and undermines leadership. But when executives improve these, they foster leadership in their managers and help everyone become more effective. Don’t Go Around Your Managers When you want to give instructions, coach, or correct staff, […]

By Jennifer Radau | Executive Excellence
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Nov
26

Your Executive Role: Promoters of the Vision

November 26, 2018 Great executive leaders work with a unified vision. The best are so passionate about their vision that they serve as it’s #1 champion to all of their teams. They talk about the vision constantly, they use it as motivation, and they keep it in the forefront of everything that the company does. [...]
By Jennifer Radau | Executive Excellence
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Nov
19

2 Executive Habits to Increase Leadership

November 19, 2018 These 2 habits are the most important you can practice as an executive team. By doing these regularly, you will provide direction, organization, and motivation to your teams. You will also help your managers and supervisors step up and become better leaders themselves. Executive Alignment The #1 habit of executive leadership is […]

By Jennifer Radau | Executive Excellence
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Oct
22

How to Improve the Performance of Employees

Getting Started with the Employee Overview Form October 22, 2018   Managers are successful when they can help their employees perform well and perform well consistently. Ultimately, that is the number 1 responsibility of managers and supervisors: to help employees do the work well and to do it well over and over again. However, when […]

By Jennifer Radau | Management Training
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Oct
15

The 9 Steps to Having Great Meetings

October 15, 2018 Everyone wants to have good conversations at work. And we all know that when we have good conversations, good meetings and good interaction, we can accomplish a lot. But when we do not have good meetings, problems go unresolved, ideas are not considered and progress is slowed down. If you want to […]

By Jennifer Radau | Management Training
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Oct
11

6 Steps to Prepare to Add a Salesperson

October 11, 2018   Today we are going to talk about a problem that happens to every business. The owner and everyone is working, busy, and we realize that we are going to need sales. We hire a salesperson and after 15-20 days,  we realize the new hire will not work. We hire another salesperson […]

By Jennifer Radau | Sales
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Aug
18

Creating “WOW” Customer Service: Part One

When customers complain to a company about their services, that company almost always misses a beautiful window of opportunity to regain a customer. We will look briefly at the top ways companies push potential clients away. They train employees to ask, “is there anything we can do?” The problem is that there is likely something […]

By thinkjcw | public
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